Planned maintenance
Service intervals matched to the manufacturer guidance, operating hours, duty cycle and working environment.
Services / Service Contracts
Forklift service contracts built around your fleet
Planned maintenance, breakdown cover options and clear service records for one truck or a mixed fleet. All makes supported from AWE's Dublin base, with an exact written quote for your requirement.
Authorised Xilin Dealer
Official MasterMover Distributor
40+ Years Experience
Dublin-Based Engineers
Cover that fits the operation
One plan, with the inclusions made clear
A useful contract reflects how hard your trucks work and what happens when one stops. These are the building blocks we discuss before preparing your proposal.
Breakdown options
Choose ad-hoc repairs or agreed breakdown arrangements, with response expectations written into the proposal.
Examination coordination
Plan Thorough Examinations alongside maintenance where practical and keep the resulting reports with the service records.
Parts and labour options
Decide whether scheduled work only, or an agreed wider range of parts and repair labour, belongs in the contract.
Service documentation
Maintain a clear record of completed visits, reported defects and remedial work for each machine.
Mixed-fleet support
Bring different truck makes, ages and sites into one maintenance plan instead of coordinating separate suppliers.
Compare cover options
Start with the level of support you need
These headings are a starting point for discussion, not fixed packages. Your written agreement sets out the final inclusions, exclusions and commercial terms.
| Planned maintenance | Maintenance + breakdown | Full maintenance | |
|---|---|---|---|
| Scheduled service visits | Yes | Yes | Yes |
| Breakdown call-outs | Ad-hoc | Agreed scope | Agreed scope |
| Contract response arrangements | No | Yes | Yes |
| Repair labour | Quoted separately | By agreement | Included scope |
| Replacement parts | Quoted separately | By agreement | Included scope |
| Thorough Examination coordination | Optional | Optional | Optional |
| Service records | Yes | Yes | Yes |
How it works
From fleet list to planned support
01
Fleet review
Share makes, models, serials, hours, sites, current service dates and any recurring problems.
02
Scope and proposal
We agree service intervals, cover options, exclusions and response arrangements, then set them out in writing.
03
Schedule the work
Planned visits are arranged around site access and operating requirements, with examination dates tracked.
04
Review and adjust
Service history, defects, hours and operational changes inform future visits and any contract review.
Request a proposal
Tell us what you need to keep moving
A fleet list is ideal, but you can start with the number of trucks and your main concern. We will ask for anything else needed to quote accurately.
- No generic price list or assumed cover
- Inclusions and exclusions set out in writing
- Single trucks and mixed fleets considered
What it costs
What shapes a service contract quote
AWE quotes against the real fleet and workload rather than publishing a price that may not cover your operation.
Fleet size and truck types
Pallet trucks, counterbalances, reach trucks and specialist machines require different time, parts and expertise.
Age and condition
Existing defects, wear and incomplete service history can require initial work before an ongoing arrangement begins.
Hours and duty cycle
Multi-shift and high-hour equipment generally needs more frequent attention than occasional-use machines.
Sites and working environment
Travel, site access, cold stores, dust and other demanding conditions affect the maintenance plan.
Level of cover
Scheduled servicing only, breakdown arrangements and wider parts-and-labour cover are scoped and priced differently.
Response requirements
Any agreed response or cover arrangements must reflect your operating hours and be stated clearly in the contract.
For an exact quote, send the truck makes, models, serial numbers, approximate hours, site locations and the cover you want.
FAQ
Forklift service contract questions
The agreed scope can include planned preventative maintenance, breakdown response, parts and labour, and coordination of Thorough Examinations. Your written proposal lists exactly what is included, any exclusions, visit intervals and response arrangements before you commit.
Knowledge Hub
Read before you decide
Forklift Maintenance Schedule: Daily, Weekly, Monthly and Annual
Most forklift breakdowns are predictable. A four-tier schedule — daily, weekly, monthly, planned service — catches the faults before they become downtime.
7 min readReducing Forklift Fleet Running Costs: Where the Money Actually Goes
Purchase price is the smallest part of what a forklift costs you. Energy, damage and downtime are the big three, and all three respond to management.
8 min readLOLER & Thorough Examination for Forklifts in Ireland: Who Needs What, and When
Thorough Examination is not the same as a service, and a service sticker is not a substitute. Here is what Irish law requires, how often, and who is legally allowed to sign it off.
8 min readReady to put your forklift maintenance on a clear plan?
Call (01) 401 9919 or send your fleet details for a written proposal with the cover and costs made clear.